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Shipping Policy – Eco Aurous

Shipping:


We strive to ship your orders as soon as possible with your chosen delivery option. All orders are generally dispatched within hours of being placed. Orders received before 12 P.M. IST (Indian Standard Time) are generally dispatched on the same business day. Whereas, orders received post that are shipped the next business day.

Details about various shipping options available:

1) EXPRESS SHIPPING

Shipping Partners: FedEx, DHL, UPS
Delivery Timeline: 5-10 Days
Consignment Tracking: Extensive & Responsive Tracking Available
This is clearly the most convenient and fastest shipping option available. It offers responsive tracking as soon as the parcel is picked up from one of our global fulfilment centres.

2) EMS SPEED POST/ DHL LOGISTICS

Shipping Partner: India Post (Government of India Enterprise)/ DHL LOGISTICS
Delivery Timeline: 12-16 Days
Consignment Tracking: Responsive Tracking Available
This is the most convenient and fast delivery option for countries not accessible by express shipping. It is a premium international service by India Post/ DHL LOGISTICS and offers responsive tracking as soon as the consignment leaves the India Post’s/ DHL’s local city warehouse. A tracking number is updated online as soon as the consignment is dispatched which is generally activated in 24-48 hours from generation.

3) DOMESTIC SHIPPING
Shipping Partners: FedEx, Bluedart, Delhivery, Xpressbees etc..
Delivery Time: 3 to 5 Working Days.

We do not ship to these countries:
. BERMUDA
. CAYMAN ISLANDS
. IRAQ
. LIBERIA
. LIBYA
. YEMEN
. ERITREA
. GUYANA
. JAMAICA
. SYRIA
. SRI LANKA
. MANGOLIA
. VENEZUELA

Customs

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs. Customs fees or duties vary from country to country. Also, customs can sometimes delay delivery by many days. Any customs delays are not our fault.

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